We are looking for a professional who ensures that everything runs smoothly by coordinating with customers, providing precise logistics for drivers to follow along on their routes, and coordinating delivery times. Be the point of contact for drivers and have all the information needed to make deliveries.
Dispatcher responsibilities include:
- Receiving emergency and non-emergency calls and record significant information
- Addressing problems and requests by transmitting information or providing solutions
- Receiving and dispatching orders for products or deliveries
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Qualifications and skills:
- Excellent communication skills to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment