We are looking for a Case Manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. Case Manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified Case Manager is a plus.
Responsibilities:
- Accomplishes clients’ goals and objectives by assessing needs and elaborating service plan; monitoring the client’s mental and physical health, and linkage to community resources in order for the client to gain the needed tools to navigate the system and promote independence.
- Maintains clients’ records by reviewing case notes; and service plan reviews.
- Submitting documentation for all services provided.
- Participating in daily morning meetings and individual supervision.
- Supporting individuals in crisis management and verbal de-escalation.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation.
- Monitors cases by verifying clients’ attendance to providers; observing and evaluating treatments and responses; advocating for needed services in the community; obtaining additional resources
- Maintaining productivity requirements of the program.
- Meeting individual where they are and providing services in the communities they live in.
Requirements:
- BA + 2 years CMI experience (preferred degree must be in Social Work, Psychology, or other Human Service field).
- Proven working experience in case management, including as a Nurse, Medical, Mental Health Care Manager or a related job.
- Excellent knowledge of case management principles, healthcare management and reimbursement
- Previous experience with psychological aspects of care
- Effective communication skills
- Excellent organisational and time management skills
- Familiarity with professional and technical emerging knowledge
- Problem solving skills and ability to multi-task
- Compassionate with teamwork skills